Claims Imaging Technology
CLAIMS IMAGING SYSTEM
24hourflex.com has developed a proprietary, digital imaging system used for the adjudication, storage, and retrieval of Cafeteria and HRA Claims and receipts. This amazing system, available only through 24hourflex.com, takes administration to a new level. A digital image of each participant's faxed claim and accompanying receipts is created and stored electronically.
The features and benefits of this system are tremendous.
Duplicate claims are quickly spotted since the system electronically scans the database for all similar claims and reports possible duplicates.
Mathematical errors are eliminated since the system electronically reads the employee's handwriting and checks their addition.
The system reads the dates of service of each claim and automatically assigns the claims to the proper Cafeteria plan year, thus eliminating a common error.
Through sophisticated OCR technology, dates of service are verified and compared to any dates of termination on file so that ineligible claims are not reimbursed.
With just a few keystrokes, 24hourflex.com Customer Service Representatives can retrieve and view all claims submitted by a participant thus enabling quick, accurate, and effective customer support.
Past claims can easily be printed, either to paper or in a pdf format, and sent to the plan participant or plan sponsor, upon request.
Finally, this system is "tried and true". The 24hourlflex.com Claims Imaging System contains over 1,000,000 scanned images.
